Workspan Daily |

Many Employers Invested in Reskilling Efforts Amid COVID-19 Outbreak

Employers have increased their reskilling and upskilling efforts during the COVID-19 pandemic.


This was a main finding from “The State of Employee Upskilling and Reskilling” survey by TalentLMS, Workable and Training Journal, which found that 43% of 282 organizations surveyed enhanced efforts to reskill and upskill their employees. The researchers also found that 42% of the 400 United States employees they surveyed have pursued training on their own after the coronavirus outbreak.

“In this collective time, companies across industries, no matter their size or needs, moved their training online to keep going,” said Eleftheria Papatheodorou, customer support and training director at TalentLMS. “We're entering a period where online training is not another solution but the only way to go.”

The survey revealed that 68% of companies invest in upskilling/reskilling training to handle changes within the organization and another 65% do so to train employees on new technologies. Additionally, 50% of employers said they target both hard and soft skills through their training initiatives.

Both employers (91%) and employees (81%) agreed that upskilling/reskilling training has boosted productivity at work. A disconnect, however, was found between employers and employees, as 62% of employees hoped that upskilling and reskilling training would lead to promotions and/or a raise in salary. However, only a third of employers said there’s been a significant change in compensation and growth within the company.

The top motivation for most employees (66%) to reskilling or upskilling is the joy of learning new things and developing new skills. What’s more, 52% said the training has boosted their confidence and 74% of employees who haven’t received skills training said they would prefer to work for a company that offers this career development opportunity.

Other key findings:

  • Upskilling or reskilling training has been beneficial to companies’ goals (84%), reputation (74%), and employee retention (69%).
  • Lack of time (55%) and lack of training resources (46%) are the two main upskilling and reskilling barriers for companies.
  • Communication (57%), leadership (54%), and proactive thinking (50%) are the most important soft skills the employees are lacking, according to employers.
  • 66% of employees think hard skills training would help them advance more, compared to only 34% for soft skills training.
  • 74% of employees believe their managers need upskilling or reskilling.


About WorldatWork

WorldatWork is a professional nonprofit association that sets the agenda and standard of excellence in the field of Total Rewards. Our membership, signature certifications, data, content, and conferences are designed to advance our members’ leadership, and to help them influence great outcomes for their own organizations.

About Membership

Membership provides access to practical resources, research, emerging trends, a professional network, and career-building education and certification. Learn more and join today.

Have Questions?


+1 877 951 9191

USA and Canada

+1 480 951 9191

Other Countries


Email Us