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Classroom
A traditional classroom couples on-site learning with the added value of face-to-face interaction with instructors and peers. With courses and exams scheduled worldwide, you will be sure to find a class near you.
Interaction
Highly Interactive
On-going interaction with instructor throughout the entire classroom event
Interaction with peers/professionals via face-to-face
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Onsite
On-site instructor-led delivery of course modules, discussions, exercises, case studies, and application opportunities
Supplemental learning elements such as: audio/video files, tools and templates, articles and/or white papers
E-course materials available two weeks prior to the course start date; printed course materials ship directly to the event location
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One + Days
Varies by course ranging from one to multiple days
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Specific requirements are clearly noted on the course page
Virtual Classroom
Ideal for those who appreciate live education instruction, but looking to save on travel. A virtual classroom affords you many of the same learning benefits as traditional–all from the convenience of your office.
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Highly Interactive
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Live online instructor-led delivery of course modules, discussions, exercises, case studies, and application opportunities
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E-course materials available up to one week prior to the course start date. Recorded playback and supplemental materials available up to seven days after the live event.
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Varies by course ranging from one to multiple sessions
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Adobe Flash Player
Acrobat Reader
Computer with sound capability and high-speed internet access
Phone line access
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A self-paced, online learning experience that allows you to study any time of day. Course material is pre-recorded by an instructor and you have the flexibility to view content modules as desired.
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Independent Learning
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Pre-Recorded
Pre-recorded course modules
Supplemental learning elements such as: audio/video files, online quizzes
E-course materials start on the day of purchase
Optional purchased print material ships within 7 business days
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120 Days - Anytime
120-day access starts on the day of purchase
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Computer with sound capability and high-speed internet access
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WORKSPAN
WORLDATWORK INSIDER |

Leading Membership by the North Star

Figure
Amanda Cho
Director of Membership 

Amanda Cho has come a long way from spending her formative years in a small upstate New York farming town. She brings a whole lot of relevant experience and refreshing optimism to her new role as the director of membership at WorldatWork. Her belief in the essential purpose of professional associations — and the fundamental difference between customers and members — is inspiring.

Q: What did you do prior to joining WorldatWork?
A: I spent the last 10-and-a-half years at the Conference Board, which is also a membership association. They focus not just on human capital, but on corporate governance, economics — they have a huge economics portal — and I was in a variety of different roles there. I worked as an account manager with our peer counsel programs. I also worked in sales enablement and understanding how to grow membership. And then I finally worked in a role that was directly engaging with our corporate members. Typically, they were heads of HR and their teams, or maybe heads of legal and their teams. Prior to that, I was in the education industry, working with kids running a tutoring center. That was also membership-based. I managed a center and the staff. I worked there for a few years and then decided I wanted to work in a more corporate setting, so that’s what led me to the Conference Board.

Q: How did all of that prior experience bring you to WorldatWork? How do you hope to use that experience to help WorldatWork grow?
A: I came to WorldatWork and to Arizona partly because of personal reasons. My husband and I had spent some time in Arizona about 10 years ago and we really fell in love with the area. We wanted to move our family, our two young boys, to a place where they could spend a lot more time outside, which they didn’t get a lot of living on the East Coast. I started looking at opportunities and I happened to see this opportunity [at WorldatWork]. I knew of the organization through my time at the Conference Board and felt really strongly that it was such a perfect fit, aligned with my experience [at the Conference Board]. I had gotten to a point in my career where I felt like I was on autopilot. I knew I could be contributing more and I felt like this was a perfect chance to not just make a physical move, but also make a move and take my career to the next step. I’m really excited to be here and I already have so many ideas swirling about how we can evolve the value proposition of membership as well as leverage the power of the network to create a much stronger community experience.

Q: You have a lot of experience dealing with the membership side of the business. How are members different than customers?
A: That’s a great question. I think with customers, it’s a one-off transaction. It’s one-and-done. They’re important, of course, customer experience, customer base. I think what distinguishes a member is that there is an element of community, loyalty and continuous relationship building, sort of a journey that a member has when they are part of an organization that really sets them apart from a customer. They actually engage with us in a give-and-take, it’s a two-way partnership/relationship, and we take their feedback into consideration as we develop and define the future of TR.

Q: What role do membership associations play in advancing the state of the profession?
A: A huge one! Associations and the role that they need to play is really the North Star for the profession. If they’re in total rewards or compensation, and they have questions, or they’re grappling with an issue or a challenge, or they’re trying to put together a strategy, they need to think of the association as their North Star. They come back repeatedly for guidance, insight and direction on where to take their strategy internally.

Q: What do you hope to accomplish in this role?
A: I would love to take WorldatWork to the next level, as it pertains to membership. I think we have a huge opportunity to redefine what Total Rewards means and how we are engaging with people that are working in this profession, but not just historically engaging with certain aspects of the profession, such as comp or benefits. I think TR touches every single employee whether or not they are in HR, so we have an opportunity right now to make sure that we are being that North Star for people that are in different stages of their career. And I am really excited to be able to hopefully redefine and perhaps reimagine how we are going to be able to use our membership to build that level of engagement and help people be more innovative, be more on top of critical issues that they need to know about and move the entire profession forward.

Q: What is something about you that people don’t really know?
A: I love to read, I’m really into post-apocalyptic fiction. I also love fantasy, so I’m a big Harry Potter fan. I was an avid Buffy the Vampire Slayer lover in my earlier days. And Angel. (Laughs) I grew up in a really small town in upstate New York, a farming town. I grew up with cows in the backyard. That’s something that people might not expect.

For more information on memberships, contact membership@worldatwork.org.