Workspan logo

'Age of Disruption' Calls for New Ways to Help Employees Thrive


Disruption can lead to positive business outcomes, but only if you’re prepared to adapt and adjust your work environment to meet the changes it brings.

At a time when technological advances like artificial intelligence and robotics are disrupting industries and redefining value chains, employers should look to differentiate themselves. According to research developed by Mercer, “Thriving in an Age of Disruption,” that differentiation can be achieved by transforming the work environment into a compelling experience.

“As digitization and disruption shape the next decade of work, companies that develop people strategies around these forces today will be first in building the workforce for tomorrow,” said Garry Adams, leader of Mercer’s career business in the Pacific.

Yet, only 52% of the 800 HR and business leaders who responded from around the world said their organizations have committed to help employees thrive at work.

“Thriving organizations do not happen by chance. They are deliberately designed and intentionally built,” Adams said. “Most importantly, they create an atmosphere that enriches the lives of their workforce by meeting their needs and empowering them to contribute.”

The report offers four critical priorities that can help companies accelerate their performance and enable them to step successfully into the future of work:

  • Craft a future-focused people strategy. Organizations need to approach their people strategy with as much dedication as they do with their innovation and digital strategies. Thriving organizations treat their workforces as an asset in which to invest, not simply a business cost.
  • Curate a compelling employee value proposition. People want jobs that work for them. They want tools to manage work and life in a way that is personalized, flexible and unique to their own interests and aspirations.
  • Create a thriving work environment. Individuals thrive when work is challenging and purposeful, when they feel empowered to make decisions and when they are connected to colleagues and experts.
  • Cultivate a lab mindset. To stay ahead in changing times, cultivate a mindset that encourages experimentation, design thinking, balanced risk taking and a climate of continuous learning.

Have Questions?


+1 877 951 9191

USA and Canada

+1 480 951 9191

Other Countries


Chat currently unavailable.

Email Us