|
Course and Exam Payment,
Refund and Cancellation Information
- Payment is due with registration and is required to hold your space.
- Additional late fees apply when registering within 15 calendar days for the event (covers two-day air & overnight shipping charge for course binder): 8-15 calendar days prior to start of event add $10 USD
/$24 CAD; 1-7 days prior to start of event add $20 USD
/$32 CAD. Late fees do not apply to courses held in those locations where course binders are picked up on site (currently Washington, D.C., Phoenix/Scottsdale, Chicago, one-day seminars and global public education courses).
- Your certification course binder will be sent to you four weeks in advance of the session. Courses held in Washington, D.C., Phoenix/Scottsdale, and Chicago, one-day seminars, or global public education courses, course binders (and BAII calculator, if applicable) will be available for pick up on site the day of the course. Participants taking courses in Washington, D.C., Phoenix/Scottsdale, and Chicago will now have the opportunity to access the course binder electronically for two-day courses, as a PDF. The e-binder will be accessible two weeks prior to the course start date or upon registration if you register within two weeks of the course.
- Fees are subject to change without notice.
- Because waiting lists typically exist for our events, our cancellation and refund policy is as follows:
# of Calendar Days Prior
to Event/Exam Session |
Refund Received |
| 15 or more calendar days |
100% |
| 14 calendar days or fewer |
50% |
| Day of the event or no notice |
0% |
- If you access the e-binder and then cancel or transfer the course, you will be charged full price for the binder.
- In case of course cancellation:
- To receive full credit, the shrink-wrapped binder must be returned within 21 days of the cancellation request. If canceling a course to be held in Washington, D.C., Phoenix/Scottsdale, or Chicago, the return of the shrink-wrapped binder (and BAII calculator, if applicable) does not apply.
- If we do not receive the binder within 21 days, you will be charged the current price of the materials (Members $460 USD
/$615 CAD; nonmembers $690 USD
/$890 CAD). If WorldatWork has a credit card on file for you, we will charge these fees to that card. Otherwise, we will mail an invoice.
- To receive full credit, T3 calculators must be returned unopened in their original packaging.
- To ensure proper credit, please return all materials and a copy of your confirmation to the following address: WorldatWork, Attn: Customer Relationship Services, 14040 N. Northsight Blvd ., Scottsdale, AZ 85260-3601
- WorldatWork is not responsible for lost or misdirected mail. For your protection, we recommend using a traceable means of shipment
- Transfers may be made to any other session subject to space availability. Transfer fees are as follows:
| Type of Registration |
# Of Days Prior to Event/Exam Session |
Transfer Fee |
Seminar |
14 calendar days or fewer |
$150 USD
$200 CAD |
Exam Only |
14 calendar days or fewer |
$45 USD
$55 CAD |
Seminar and Exam Only |
15 calendar days or more |
No Fee |
General Information
WorldatWork provides billing and collection services to WorldatWork Society of Certified Professionals ("Society"). Accordingly, certain charges may relate to services provided by the Society.
Classroom setting:
-
WorldatWork does not permit the use of audio or videotaping devices at its training events.
Dress at WorldatWork events is casual. Room temperature tends to fluctuate; dressing in layers is advised.
-
Room assignments will be posted at the event location. Name badges and table signs will be in the meeting room.
CourseCasts:
- Participants are required to have at time of course a computer, Internet access and a telephone line.
- Course binder will be mailed to participants prior to the first day of class. Registrants may incur additional charges for overnight shipping.
- Connection information will be provided to registrants via the WorldatWork Web site. Once registered, login to the site, click My Profile and choose My Online Education. Select the course you wish to access and follow instructions on the Web page.
- Each course includes a credit for an examination, which may be taken at a later date at a scheduled WorldatWork exam location. To schedule your exam time, call Customer Relationship Services at 877-951-9191 (toll-free) or 480-922-2020 (local).
Exam Information (if applicable)
Return Policy
|
Returns received by WorldatWork within |
Percent credit less shipping and handling |
|
1-15 days of receipt |
100% |
|
16-30 days of receipt |
50% |
|
31+ days of receipt |
0% |
|
Products must be returned in sellable condition. Course binders must remain in unopened shrink-wrapped packaging. Building Blocks, e-books, multimedia products, self-study binders and sale items are not returnable. If canceling a course to be held in Washington, D.C., Phoenix/Scottsdale, Chicago or global public education courses, the return of the shrink-wrapped binder (and BAII calculator, if applicable) does not apply. However, if the e-binder is accessed for these courses and then you cancel or transfer the course, you will be charge the full amount for the binder. |
Other Information
Hotel Discounts
WorldatWork has negotiated a group rate at the host hotel which will be honored until the contracted block of rooms has been sold or until the cut-off date has expired, whichever occurs first. WorldatWork cannot guarantee the group rate after that time. To make reservations, please call the hotel listed for your event, mention that you are a WorldatWork event attendee and the dates of the event to receive the group rate. Hotels can be found next to the event on the schedule.
AVIS Car Rental Discount
WorldatWork has secured special discounts for seminar attendees through Avis Rent A Car. To take advantage of this discount, please contact Avis directly with the seminar information and WorldatWork discount code #T667999. Call toll-free 800/331-1600 or online at www.avis.com.
Continuing Education Credit
For more information regarding administrative policies such as complaint and refund, please contact our Customer Relations Department toll-free at 877-951-9191.
Education Options
Classrooom
- Course and Certification Exam Package: Includes tuition, course binder, 3 continental breakfasts, 2 luncheons and certification exam on the third morning.
- Course Only: Includes tuition, course binder, 2 continental breakfasts, and 2 luncheons.
Self-Study
- Course Binder and Certification Exam Package: Includes course binder and exam credit. Course binders for the Self-Study program cannot be returned to WorldatWork.
CourseCasts
- CourseCast, Certification Exam & Playback Package: Includes tuition, course binder, roster, exam credit and 90-day playback.
- CourseCast On-Demand & Playback Package: Includes tuition, course binder, roster and 90-day playback.
- CourseCast On-Demand Only: Includes course binder and 90-day playback.
- CourseCast On-Demand & Certification Exam Package: Includes course binder, 90-day playback and exam credit.
|