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Course and Exam Payment Information
- Payment is due with registration and is required to hold your space.
- Additional late fees apply when registering within 15 calendar days for the event: 8-15 calendar days prior to start of event add $10 USD; 1-7 days prior to start of event add $20 USD. Late fees do not apply to courses held in those locations where course binders are picked up on site.
- Course binders (and BAII calculator, if applicable) will be available for pick up on site the day of the course for all classroom public education courses or one-day seminars. Participants will now have the opportunity to access the course binder electronically for two-day courses, as a PDF. The e-binder will be accessible two weeks prior to the course start date or upon registration if you register within two weeks of the course.
- If you access the e-binder and then cancel or transfer the course, you will be charged full price for the binder.
- Because waiting lists typically exist for our events, please visit www.worldatwork.org/refundpolicy for an explanation of our cancellation and refund policy.
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WorldatWork does not permit the use of audio or videotaping devices at its training events.
Dress at WorldatWork events is casual. Room temperature tends to fluctuate; dressing in layers is advised.
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Room assignments will be posted at the event location. Name badges and table signs will be in the meeting room.
Instructor-Led Live Online:
- Participants are required to have at time of course a computer, Internet access and a telephone line.
- Course binder will be mailed to participants prior to the first day of class. Registrants may incur additional charges for overnight shipping.
- Connection information will be provided to registrants via the WorldatWork Web site. Once registered, login to the site, click My Profile and choose My Online Education. Select the course you wish to access and follow instructions on the Web page.
- Each course includes an optional certification exam to be taken through computer-based testing centers worldwide. To schedule your exam time, call Customer Relationship Services at 877-951-9191 (toll-free) or 480-922-2020 (local).
Online Classroom
Instructions for participating in WorldatWork online education are available through the “My Profile” page under “My Online Education” and they are e-mailed to you one day before the event if it is live.
Exam Information
- A picture ID is required for check-in at all exam sessions. If you are taking an exam through computer-based testing, some testing centers may require additional identification and prohibit certain items from the testing room.
- If you need to schedule an exam, please visit www.worldatwork.org/cbt or contact Customer Relationship Services for information on registration and testing options through computer-based testing.
- You will be notified by e-mail when your exam result is posted online, approximately two to four weeks after you complete an exam. Computer-based exam participants will receive a preliminary score immediately. If your e-mail address is not on file with WorldatWork, please contact Customer Relationship Services at 877-951-9191.
Billing Information
WorldatWork provides billing and collection services to WorldatWork Society of Certified Professionals ("Society"). Accordingly, certain charges may relate to services provided by the Society.
Other Information
WorldatWork 511: The Course and Event Disruption Notification Line
877-511-1608
WorldatWork 511 is a course and event disruption notification line in case any natural or man-made emergency impacts a scheduled educational event. WorldatWork 511 streamlines the process to alert course presenters, participants and partners of any last-minute changes, both on site and online.
When someone reports an emergency, a recording will be made and sent to multiple WorldatWork staff members who can take action. We will confirm details with the original caller and update WorldatWork 511 for any future callers with the latest status (the instructor will arrive by 11 a.m., the course has moved to a new location, etc.).
WorldatWork is always concerned about the health and safety of our participants and faculty. With the flu season upon us, please be considerate of your fellow WorldatWork classroom attendees. If you are experiencing any flu-like symptoms or if you have a contagious illness, please make arrangements to reschedule your course participation. Contact WorldatWork Customer Relationship Services at customerrelations@worldatwork.org or 877/951-9191 (toll free).
Hotel Discounts
WorldatWork has negotiated a group rate at the host hotel which will be honored until the contracted block of rooms has been sold or until the cut-off date has expired, whichever occurs first. WorldatWork cannot guarantee the group rate after that time. To make reservations, please call the hotel listed for your event, mention that you are a WorldatWork event attendee and the dates of the event to receive the group rate. Hotels can be found next to the event on the schedule.
AVIS Car Rental Discount
WorldatWork has secured special discounts for seminar attendees through Avis Rent A Car. To take advantage of this discount, please contact Avis directly with the seminar information and WorldatWork discount code #T667999. Call toll-free 800/331-1600 or online at www.avis.com.
Continuing Education Credit
For more information regarding administrative policies such as complaint and refund, please contact our Customer Relations Department toll-free at 877-951-9191.
Education Options
Classroom
- Course and Certification Exam Package: Includes tuition, course binder and certification exam.
- Course Only: Includes tuition and course binder.
Self-Study
- Course Binder and Computer-Based Testing Certification Exam Package: Includes course binder and exam credit. Course binders are non-returnable to WorldatWork. Once registration is complete for this package, customers will receive instructions to schedule their exam through the WorldatWork computer-based testing partner, Pearson VUE.
- Computer-Based Testing Certification Exam Only: Includes only registration for a certification exam session. Once registration is complete and payment is received, customers will receive easy instructions to schedule their exam through the WorldatWork computer-based testing partner, Pearson VUE.
E-Learning
- Instructor-Led Live Online, Computer-Based Testing Certification Exam & Playback Package: Includes tuition, course binder, roster, exam credit and two-week playback. Once registration is complete for this package, customers will receive instructions to schedule their exam through the WorldatWork computer-based testing partner, Pearson VUE.
- Instructor-Led Live Online & Playback Package: Includes tuition, course binder, roster and two-week playback.
- Self-Paced E-Learning: Includes course binder and access for 30, 60 or 120 days.
- Self-Paced E-Learning & Computer-Based Testing Certification Exam Package: Includes course binder, access for 30, 60 or 120 days, and exam credit. Once registration is complete for this package, customers will receive easy instructions to schedule their exam through the WorldatWork computer-based testing partner, Pearson VUE.
Go here for more information on the exam packages that WorldatWork now offers with Computer-Based Testing.
For assistance with exam planning, please contact Customer Relationship Services at customerrelations@worldatwork.org.
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