|
1. Does your company currently
have recognition programs in place?
|
|
|
|
Yes
|
86%
|
|
|
|
No
|
14%
|
|
|
|
|
|
|
|
|
|
If no, are you considering
implementing any recognition programs in the next 12 months?
|
|
|
|
Yes
|
62%
|
|
|
|
No
|
38%
|
|
|
|
|
|
|
|
|
|
2. Is there an overall
strategy behind those programs?
|
|
|
|
Yes
|
76%
|
|
|
|
No
|
24%
|
|
|
|
|
|
|
|
|
|
3. Who is responsible
for the overall recognition strategy in your company?
|
|
|
|
Benefits Manager/Director
|
2%
|
|
|
CEO
|
7%
|
|
|
Compensation Manager/Director
|
7%
|
|
|
HR Generalist
|
8%
|
|
|
Purchasing Manager/Director
|
0%
|
|
|
Recognition Manager/Director
|
3%
|
|
|
VP HR
|
38%
|
|
|
Other
|
35%
|
|
|
|
|
|
|
|
|
4. Who is responsible
for program administration?
|
|
|
|
Benefits
|
4%
|
|
|
Compensation
|
9%
|
|
|
HR
|
55%
|
|
|
HRIS
|
0%
|
|
|
Line/Department Managers
|
12%
|
|
|
Purchasing
|
0%
|
|
|
Other
|
20%
|
|
|
|
|
|
|
|
|
5. What are your company's
objectives for your recognition programs? (check all that apply.)
|
|
|
|
Entitlement
|
8%
|
|
|
Loyalty
|
49%
|
|
|
Make employees feel a part
of the company
|
73%
|
|
|
Morale
|
91%
|
|
|
Retention/Turnover
|
70%
|
|
|
Other
|
32%
|
|
|
|
|
|
|
|
|
6. What measurements of
success do you use in your recognition programs? (check all that apply.)
|
|
|
|
We do not measure success
of the program
|
44%
|
of
all respondents
|
|
Employee Satisfaction Surveys
|
84%
|
of
respondents with measurements
|
|
Productivity
|
33%
|
of
respondents with measurements
|
|
ROI (Return on Investment)
|
16%
|
of
respondents with measurements
|
|
Turnover
|
45%
|
of
respondents with measurements
|
|
Other
|
28%
|
of
respondents with measurements
|
|
|
|
|
|
|
|
Do you feel your program
is meeting its objective?
|
|
|
|
|
Yes
|
82%
|
|
|
|
|
No
|
18%
|
|
|
|
|
|
|
|
|
|
|
7. What types of recognition
programs are included in your recognition strategy? (check all that
apply.)
|
|
|
Formal - A structured or
planned recognition program (i.e. attendance, performance, safety, years
of service, etc.)
|
91% |
|
|
|
Informal - A spontaneous
gesture of appreciation (Non-monetary or of small monetary value)
|
71% |
|
|
|
Both
|
14% |
|
|
|
|
|
|
|
|
|
|
8. What types of formal
programs are offered? (check all that apply.)
|
|
|
|
Attendance
|
19% |
|
|
|
Employee of the period
|
25% |
|
|
|
Length of service
|
73% |
|
|
|
Performance
|
62% |
|
|
|
Safety
|
23% |
|
|
|
Sales
|
21% |
|
|
|
Suggestions/ideas
|
37% |
|
|
|
Other, please specify
|
25% |
|
|
|
|
|
|
|
|
|
|
9. What media do you use
to communicate your recognition programs? (check all that apply.)
|
|
|
We do not have a communications
plan for the recognition program
|
13% |
of
all programs
|
|
|
Company newsletter
|
72% |
of
those with a communication program
|
|
|
Employee handbook
|
37% |
of
those with a communication program
|
|
|
Employee orientation
|
52% |
of
those with a communication program
|
|
|
Intranet/Internet
|
62% |
of
those with a communication program
|
|
|
Other
|
37% |
of
those with a communication program
|
|
|
|
|
|
|
|
|
|
10. What formal training
methods do you use to train your managers about the recognition programs?
(check all that apply.)
|
|
|
We do not have a formal training
program
|
56% |
of
all programs
|
|
|
Handbook
|
50% |
of
those with a training program
|
|
|
In-person training session
|
81% |
of
those with a training program
|
|
|
Online education
|
19% |
of
those with a training program
|
|
|
Video
|
4% |
of
those with a training program
|
|
|
Other
|
29% |
of
those with a training program
|
|
|
|
|
|
|
|
|
|
11. How important is it
that the recognition programs you offer are accessible to all employees?
|
|
|
Not
important
|
1
|
0%
|
|
|
|
|
|
2
|
1%
|
|
|
|
|
|
3
|
2%
|
|
|
|
|
|
4
|
5%
|
|
|
|
|
|
5
|
10%
|
|
|
|
|
|
6
|
24%
|
|
|
|
|
Very
important
|
7
|
57%
|
|
|
|
|
|
|
|
|
|
|
|
12. What level of importance
does your organization’s senior management team place on your
recognition programs?
|
|
|
Not
important
|
1
|
1%
|
|
|
|
|
|
2
|
2%
|
|
|
|
|
|
3
|
6%
|
|
|
|
|
|
4
|
14%
|
|
|
|
|
|
5
|
23%
|
|
|
|
|
|
6
|
29%
|
|
|
|
|
Very
important
|
7
|
24%
|
|
|
|
|
|
|
|
|
|
|
|
13. What level of importance
does your organization’s line managers place on your recognition
programs?
|
|
|
Not
important
|
1
|
1%
|
|
|
|
|
|
2
|
1%
|
|
|
|
|
|
3
|
6%
|
|
|
|
|
|
4
|
18%
|
|
|
|
|
|
5
|
29%
|
|
|
|
|
|
6
|
27%
|
|
|
|
|
Very
important
|
7
|
18%
|
|
|
|
|
|
|
|
|
|
|
|
14. How are recognition
awards presented? (check all that apply.)
|
|
|
|
|
Company-wide meeting
|
42%
|
|
|
|
One-on-one with manager
|
71%
|
|
|
|
Special event (banquet, luncheon,
etc.)
|
65%
|
|
|
|
Staff meeting
|
60%
|
|
|
|
Other, please specify
|
15%
|
|
|
|
|
|
|
|
|
|
|
15. Are you doing more
or less in your recognition programs today than three years ago?
|
|
|
More than 3 years ago
|
65% |
|
|
|
Less than 3 years ago
|
5% |
|
|
|
About the same as 3 years
ago
|
30% |
|
|
|
|
|
|
|
|
|
|
16. Please indicate which
of the following best describes you:
|
|
|
|
|
WorldatWork member (skip
to #20)
|
82% |
|
|
|
NAER member
|
10% |
|
|
|
Neither a WorldatWork member
or a NAER member
|
6% |
|
|
|
Both a WorldatWork member
or a NAER member (skip to #20)
|
2% |
|
|
|
|
|
|
|
|
|
|
17. Please indicate how
many employees are in your organization worldwide:
|
|
|
|
|
|
|
NAER
Members
|
WorldatWork
Members
|
All
Respondents
|
|
Less than 100 employees
|
2%
|
8%
|
7%
|
|
100-499
|
10%
|
23%
|
22%
|
|
500-999
|
8%
|
14%
|
14%
|
|
1,000-2,499
|
14%
|
15%
|
15%
|
|
2,500-4,999
|
16%
|
10%
|
11%
|
|
5,000-9,999
|
20%
|
11%
|
12%
|
|
10,000-19,999
|
2%
|
6%
|
6%
|
|
20,000 or more
|
28%
|
12%
|
14%
|
|
|
|
|
|
|
|
|
18. Please indicate the
level that most closely matches your current level of responsibility:
|
|
|
|
|
|
|
NAER
Members
|
WorldatWork
Members
|
All
Respondents
|
|
Senior Executive/ Director/
Vice President
|
14%
|
100%
|
92%
|
|
Manager/ Assistant Director
|
37%
|
0%
|
4%
|
|
Supervisor
|
16%
|
0%
|
1%
|
|
Senior Analyst/Analyst
|
20%
|
0%
|
2%
|
|
Consultant
|
12%
|
0%
|
1%
|
|
Educator
|
2%
|
0%
|
0%
|
|
Other
|
0%
|
|
|
|
|
|
|
|
|
|