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How to order/bookstore page
Bookstore
   

How to Order/Policies

Three Ways to Order

1) Order online with a credit card.  About ordering online

2) Order with a credit card by phone. Call WorldatWork toll free at 877/951-9191 or 480/922-2020 Monday-Friday from 6 a.m. to 4:30 p.m. MST.

3) Download an order form that can be faxed or mailed.

Outside North America: Please call WorldatWork Customer Relations at 480/922-2020 to order.

Payment: WorldatWork accepts payment in U.S. or Canadian funds (for course materials only) as applicable by check, money order or credit card: American Express, MasterCard, Visa or Discover (U.S. only). Please note that prepayment is required on all orders. Make checks payable to: WorldatWork.

Prices and availability are subject to change without notice.

Membership Offer: WorldatWork members receive special discounted rates on all publications. If you would like to become a member and receive discounts, visit the membership page, check the member offer box on the faxable order or registration form, or call WorldatWork.

Customer Service Pledge: WorldatWork takes pride in meeting your needs. Please let us know if we can do anything to serve you better.

Shipping, Handling and Insurance
(Shipping and tax applies to publication orders only.)

  Continental U.S. Alaska, Hawaii, Puerto Rico and all other U.S. Territories (Standard Shipping is not available)
Shipping Method
Purchase Amount
Standard Shipping
2-Day Air*

Next-Day Air
(Afternoon)

2-Day Air*

Next-Day Air
(Afternoon)

Up to $249.99 USD
$5 USD
$20 USD

$25 USD

$20 USD

$25 USD

Over $250.00 USD
No Charge
$10 USD
$15 USD
$10 USD
$15 USD

 
Canada
 
Standard shipping
Express
Up to $349.99 USD
$10 USD
$40 USD
$350.00+ USD
No charge
$30 USD

Tax: GST tax of 6% is added to all product orders (#R123636110)

International customers: Please call WorldatWork Customer Service at 480/922-2020 to order.

Special orders: If you wish to order more than nine copies of the same book, please call customer services toll free at 877/951-9191 for availability.

Tax: Orders shipped to AZ: add 7.95% sales tax.

Delivery Procedures - All books are in stock unless otherwise noted.
In-stock orders received prior to 10:00 a.m., Mountain Standard Time will typically be shipped the same business day. In-stock orders received after 10:00 a.m., Mountain Standard Time will typically be shipped the next business day. Orders sent via fax or mail should be for standard shipment only. Items that are not in stock at the time you place your order will be shipped as they become available. Expedited orders placed online should be completed by 9:00 a.m., Mountain Standard Time.

Return Policy

Returns received by WorldatWork within

Percent credit less shipping and handling

1-15 days of receipt

100%

16-30 days of receipt

50%

31+ days of receipt

0%

Products must be returned in sellable condition. Course binders must remain in unopened shrink-wrapped packaging. Job Duty Classification Reports, Building Blocks, e-books, multimedia products, self-study binders and sale items are not returnable.

Quantity Pricing on Building Blocks Booklets
These quantity discounts are available on Building Blocks in Total Compensation booklets. Discount applies to multiple copies of the same booklet or any combination of different booklets. Please note: to receive multiple copy discount on the same title, please order toll free at 877/951-9191.

Quantity
Price
Member Price
1-9
$19.95 USD
$14.95 USD
10-24
$16.95 USD
$12.95 USD
25-99
$14.95 USD
$10.95 USD
100+
$11.95 USD
$9.95 USD

 


 


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