WorldatWork and Sibson Release Study on Performance Management
July 26, 2007 -- Scottsdale, Ariz.. -- To gather information about performance management practices and outcomes, WorldatWork and Sibson Consulting invited WorldatWork members to participate in a confidential, online survey. Results from the 2007 State of Performance Management Study by WorldatWork and Sibson Consulting indicate that improvement in performance management is needed in many organizations and that performance management is stronger in higher performing companies.
Key findings include:
Performance management techniques for both the effective and less effective organizations are not very different. The greatest difference is the level of active leadership support and championing of the process.
At least half of respondents use information from performance management to determine merit increases, promotions and annual incentive distributions.
Only 30% of respondents report that their employees trust the performance management system.
According to Jim Kochanski, Senior Vice President of Sibson Consulting, “The organizations getting the most impact from performance management are those that have strong leadership support and that execute well in differentiating performance and giving performance messages.” Dr. Lise Flores-Reed, research manager of WorldatWork concludes, “These results suggest there is opportunity for organizations to enable their managers to become more effective at communicating performance messages and coaching their employees around performance issues. More communication and transparency can improve employee trust in the process.”
The 2007 WorldatWork and Sibson State of Performance Management Study surveyed more than 550 individuals, primarily senior-level HR professionals. The demographic profile of the respondents is similar to that of the WorldatWork membership. The organizations represented in the study range in size, from fewer than 100 employees to more than 100,000 employees. The following industries are represented: finance and insurance, health care, higher education, manufacturing, professional services, public sector, and utilities.
To order a copy of the full study report, contact WorldatWork at 877/951-9191. To speak with one of the study authors, contact Marcia Rhodes at 480/348-7285 or Mary Feldman at 212/251-5029.
About WorldatWork®:
The Total Rewards Association
WorldatWork (www.worldatwork.org) is a global human resources association focused on compensation, benefits, work-life and integrated total rewards to attract, motivate and retain a talented workforce. Founded in 1955, WorldatWork provides a network of more than 30,000 members in 100 countries with training, certification, research, conferences and community. It has offices in Scottsdale, Arizona and Washington, D.C.
The WorldatWork group of registered marks includes: WorldatWork®, WorldatWork Society of Certified Professionals®, Alliance for Work-Life Progress® or AWLP®, Certified Compensation Professional® or CCP®, Certified Benefits Professional® or CBP, Global Remuneration Professional or GRP®, Work-Life Certified Professional™ or WLCP®, Certified Sales Compensation Professional™ or CSCP™, Certified Executive Compensation Professional or CECP™, workspan®, and WorldatWork ®Journal, and Compensation Conundrum®.