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C11: Performance Management — Strategy, Design and Implementation (U.S.)

Learning Options

Performance Management—Strategy, Design and Implementation
Certification Course: C11

Put It All Together

Certification Candidates!
The exam for this elective course must be taken by Dec. 31, 2009.
New! Candidates working towards GRP certification may now choose GR5 or GR17: Market Pricing—Conducting a Competitive Pay Analysis to meet their required examinations. Visit www.worldatworksociety.org for more information on the GRP certification and requirements.

This intermediate-level course presents the key concepts associated with measuring and rewarding employee performance at the organization-wide, group and individual levels. Issues addressed include: organizational performance planning, business strategy, the performance management system and process, measurement, individual motivation, and the link between rewards and performance.

  • Gain an understanding of performance management
  • Discuss the different types of performance measures
  • Examine the various approaches to employee evaluation and issues associated with performance appraisals
  • Learn the steps needed to apply and align the performance management process at different levels within the organization
  • Find out what factors motivate employee performance and the best tactics to allocate meaningful rewards
  • Learn how to audit your performance management system

Who Should Attend

This course is intended for compensation/HR practitioners and line managers who are designing and administering employee performance management systems, or those who are responsible for developing and implementing a performance rewards strategy.

What You Will Learn

The Performance Management System

  • Introduction to performance management
  • Organizational drivers
  • Performance objectives
  • Performance management process
  • Evaluation/assessment
  • Outcomes
  • HR practices interlinked with performance management

Measuring Performance

  • Why do organizations measure performance?
  • How are performance objectives identified?
  • How do organizations measure progress?
  • What do organizations measure?
  • How is performance measured at different levels?

Individual Performance and the Performance Appraisal

  • Performance by individuals
  • The performance appraisal
  • Evaluation approaches
  • Sample performance appraisals

Implementing Performance Management

  • Performance management system implementation
  • The performance management process
  • Alignment

Linking Performance to Rewards

  • Performance reward strategy
  • What motivates employee performance?
  • Linking pay to performance
    • Linking base pay to performance
    • Variable pay
  • Motivating with other rewards

Performance Management System Evaluation

  • Analysis of current system
  • Facilitating legal compliance
  • Auditing rating scales
  • Audit example
Credits
CCP: Elective through Dec. 31, 2009 Under Current Certification Requirements (compare current and new CCP requirements)
Recertification: 2 course, .5 Exam
CEUs: 1.5 Course, .3 Exam
CPEs: 16
CPT: 12 points
CPIM/CFPIM/CSCP: 14 points
PHR/SPHR/GPHR recertification hours: 16 (classroom); 14 (live CourseCasts)
GRP Equivalency: GR5
Faculty/Course Contributors
Course book amendments
Test your knowledge

Consider Bringing This Course to Your Location
This professional development program and others offered by WorldatWork can be customized to meet the unique needs of your organization and delivered at your location. For more information, contact a Corporate Education Resource Manager at 877/710-5970 or 480/905-5980.

Fees and Registration Registration Policies
Instructor-Led Traditional Classroom
Two-day Instruction
Course & Certification Exam:  $1,645 USD *  |  Member $1,125 USD
Schedule/Registration
Course Only: $1,480 USD * | Member $990 USD
Schedule/Registration
Self-Paced Study Material and Exam About this option
Course Binder Only: $690 USD * | Member $460 USD (Plus shipping & handling.)
Add to Cart
Course Binder and Computer-Based Certification Exam:
$1,320 USD * | Member $925 USD (Plus shipping & handling.)
Add to Cart
Computer-Based Certification Exam Only: $705 USD * | Member $550 USD
Add to Cart

Please note: If you are purchasing an exam option, you must schedule and complete the computer-based exam within 120 days from the first day of a live instructor-led class or from date of purchase for all self-paced learning packages. Your eligibility expires after 120 days; however, 30-day exam extensions are available for a $150 USD fee when purchased before the original access expires. It is recommended that you complete your exam in a timely manner as exams may be updated without notification. Instructions for scheduling your computer-based exam will be provided at purchase. Learn more at www.worldatwork.org/cbt. Self-study binder and all e-learning product purchases are nonreturnable.

WorldatWork classroom locations offer e-binder technology to participants. Your certification course binder (and BAII calculator, if applicable) will be available for pick up on site the day of the course. For two-day courses, you may access the e-binder PDF two weeks prior to the course start date or upon registration if you register within two weeks of the course.

Live instructor-led e-learning class registrants, you will receive your course binder prior to the first day of class. Self-paced e-learning course purchasers will receive a course binder 5-7 days after date of purchase. 30-day extensions of e-learning access are available for a fee if purchased before original access expires.

Please visit www.worldatwork.org/seminars to download course binder amendments, view class rosters and to find out what to bring to your class.

*Join now and receive the best value. This includes both a one-year WorldatWork Premier membership and course registration. Add the course to your cart and then click "Join Now" before proceeding to check out.