Understanding Performance Measures How-to Series for the HR Professional
This booklet reviews the fundamental uses of measurement: aligning the interests, needs and efforts of
various constituencies within an organization; helping these constituencies adapt to shifting needs and priorities; and
providing an index of how well individuals, employee groups and the organization as a whole is doing in relation to set
standards or goals.
Author(s):
James S. Hillgren, Ph.D., and David W. Cheatham, CCP
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